Troubleshooting & Repairs

Troubleshooting & Repairs


Call us at 1.800.777.VINO.
*Please note our business hours: 
Mon-Fri: 8:00 a.m.-5:00 p.m.PST

Common Troubleshooting Solutions Guides

Wine-Mate Troubleshooting Solutions Guide
Wine Cabinets Troubleshooting Solutions Guide
Wine & Beverage Coolers Troubleshooting Solutions Guide

Wine-Mate Diagnosis and Service Request Form

Please fill out the Wine-Mate Diagnosis and Service Sheet [PDF] and email completed form back to

Service Manuals & Troubleshooting Guides

Please click on the links to view the Troubleshooting Guides. All links below require Adobe Acrobat Reader.

Wine Cabinets:

Wine Coolers

Beverage Coolers

Coffee Makers


Outdoor Coolers, Refrigerators, and Freezers